Terms and Conditions

Effective Date: 02/16/2026

Welcome to OpenWhen LLC (“OpenWhen,” “we,” “our,” or “us”). By accessing or using our website, mobile application, or services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our services.

⸻

1. Description of Services

OpenWhen provides a platform that allows users to create, store, and schedule delivery of personal digital content, including but not limited to:

• Video messages

• Written messages or letters

• Notifications

• Digital media and files

Content may be delivered immediately or at scheduled future dates selected by the user.

⸻

2. User Responsibilities

By using OpenWhen, you agree:

• To provide accurate and truthful information

• To use the services only for lawful purposes

• Not to use the platform for harassment, abuse, or illegal activity

• Not to upload content that violates laws or third-party rights

You are solely responsible for all content you create, upload, or distribute.

⸻

3. Message Delivery & Communications

OpenWhen enables delivery of user-generated communications, which may include SMS or other notifications.

By using our services, you acknowledge:

• Message and data rates may apply

• Delivery timing may vary due to carrier or technical factors

• OpenWhen does not guarantee uninterrupted delivery

Messages sent through OpenWhen are user-initiated and transactional in nature and are not sent for unsolicited marketing purposes.

⸻

4. Consent & Authorization

You represent and warrant that you have obtained all necessary permissions and consent from recipients before scheduling or sending communications through OpenWhen.

OpenWhen is not responsible for unauthorized use of recipient contact information.

⸻

5. Intellectual Property

All OpenWhen branding, design, software, and materials are the property of OpenWhen LLC and protected by applicable laws.

Users retain ownership of their submitted content but grant OpenWhen a limited license to store, process, and deliver that content as intended by the service.

⸻

6. Privacy

Your use of OpenWhen is also governed by our Privacy Policy.

⸻

7. Service Availability

We may modify, suspend, or discontinue any part of the services at any time without liability.

⸻

8. Limitation of Liability

OpenWhen shall not be liable for:

• Indirect or consequential damages

• Delayed or failed message delivery

• Loss of data due to factors outside reasonable control

Use of the platform is at your own risk.

⸻

9. Termination

We reserve the right to restrict or terminate access to users who violate these Terms.

⸻

10. Changes to Terms

We may update these Terms periodically. Continued use of the services constitutes acceptance of any revisions.

⸻

11. Contact Information

OpenWhen LLC

Email: info@openwhen.org